strategy

24. This Century Thinking Webcast - Value The Mess

Any idea of finding solutions for systemic issues is misleading. Systemic issues lose traceability between causes and effects – so, approaching them with a solution mindset is itself a problem.

What’s needed is an intervention mindset and approach. Dame Maggie Smith once put it, “there’s no beginning and no end, only points where you enter and leave the story.” [1]

22. Safety Culture

Intensive care specialist, Peter Roberts, told me “bad health policy is more dangerous to my patients than the flesh-eating bug.”

That notion struck accord for every organisation I’ve worked with.

Peter realised his qualifications were not enough to assure a culture of safety, that enables working to do no harm. So, he studied the systemic issues in health care exploring the inadequacies of dominant paradigms. [1]

7. Survival precedes growth

Survival precedes growth. So, what’s essential for survival? Many businesses shine with ‘incident response’. No worries. It matters less where we start, it matters more that we start to work systemically on all 7 measures.

Leadership: Engaging people as a system of sense-making and advocacy, with clear directions and controls. Now, it’s less about the person at the top.

5. On values and leadership

On values and leadership. I was asked for my thoughts on leadership based on fear and pressure vs. passion and love. And, it raised a deeper consideration.

‘Pressure leading to fear’ and ‘passion leading to love’ contrast how leaders exercise power. Leaders hold it over people or share it with people, or both.